Operations Management Excellence

This course highlights the potential impacts to overall organizational governance as a result of Operations management decisions and actions, and leads delegates through a process of ensuring Operational compliance. It focuses on building effective Performance reporting systems, not only to demonstrate progress and achievement of set key performance indicators, but also to highlight to the wider organization the specific and measurable contribution of the Operations Management function both from financial and quality perspectives.

This course leads delegates through the key elements of incorporating sustainability within Operations management activities to lessen the impact upon the environment. It includes a diagnostic toolkit to enable delegates to implement their learning and expands to include the concept of “Triple Bottom Line” to objectively measure and ensure People, Planet and Profit are demonstrably aligned with day to day operations.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Organizational Role of Operations Management in Governance

• Ensuring compliance
• Continuous improvement techniques

Operations Management Reporting

• Effective Reporting of Operational Performance
• Compreendendo e relatando desempenho financeiro
• Entendendo e relatando a entrega da qualidade

Gerenciamento de operações sustentáveis ​​

• Aspectos ambientais do gerenciamento de operações
• Gerenciamento de operações Kit de ferramentas de diagnóstico || 234
• Triple Bottom Line concept and applications

REVIENTES DE EFFICÊNCIA DE OPERAÇÕES ENCERENDO E RELATÓRIOS

• Melhorias no tempo do ciclo
• Gerenciamento de processos enxutos
• Análise de causa raiz eficaz

Course Review

• Summary and recap of key learning objectives
• Action Planning

This course is suitable for:

• Gerentes de operações
• Gerentes de conformidade
• Auditores internos

Upon completion of this course, you will:

• Appreciate and build effective governance compliance within Operations Management.
• Effectively report on performance of the function.
• Create and enhance sustainability within the operations management function.
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.