Visão geral do curso || Indicadores de desempenho (KPIs) para a função de gerenciamento de instalações, para permitir que o departamento apoie efetivamente a organização geral. Para:
This training workshop focuses upon defining and managing the Facilities Management Portfolio, establishing appropriate internal customer service levels and concludes with establishing, monitoring and managing Key performance Indicators (KPI’s) for the Facilities Management function, to enable the department to effectively support the overall organization.
Agenda
- Defining the Facilities Management Portfolio
- Establishing Effective Customer Service Levels
- Establishing Key Performance Indicators
Target Audience
This training workshop is suitable for:
- Gerentes de instalações
- Gerentes de propriedade
- Diretores de Auditoria / Governança / Conformidade Interna. KPI's.
Learning Outcomes
Upon completion of this training workshop, you will:
- Define the Facilities Management Portfolio by asset type.
- Establish effective, challenging and meaningful KPI’s.
- Estabeleça níveis apropriados de atendimento ao cliente interno. Reserve agora para evitar perder! Conformidade e Governança
Course Dates
Spaces limited to NINE (9) delegates per course. Book Now to avoid missing out!
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