Advanced Facilities Management (Online)

This course is designed to provide delegates with an in depth understanding of the critical elements within successful Facilities Management (FM) From understanding the requirement to ensure the FM strategy is aligned with overall organizational strategy, through to defining and managing a range of FM portfolios and asset types, and concluding with ensuring quality and legal compliance within the FM function to support overall organizational compliance and governance.

This course provides delegates with the key elements to deliver Facilities Management Excellence, from Developing and executing the Facilities Management strategy, through to the effective management of main Contractors and Sub Contractors, plus the associated snagging control and Processo de retenção, além de crucialmente o aspecto humano do gerenciamento de instalações para garantir uma equipe de instalações produtivas e motivadas. O suporte pós-curso também está disponível em relação à implementação do seu plano de ação, até seis (6) meses após a conclusão do curso. Portfólios

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Role and Contribution of Facilities Management to the Organization

• Developing Effective Facilities Management Strategies
• Aligning Facilities Management Strategy to Organizational Competitive Strategy

Facilities Management Portfolios

• Definindo o portfólio de gerenciamento de instalações
• Estabelecendo níveis efetivos de atendimento ao cliente
• Estabelecendo indicadores de desempenho importantes

Gerenciamento de instalações - Management e Governança!

• Ensuring Quality compliance
• Ensuring Legal Compliance
• Monitoring, Managing and Reporting Facilities Management Performance

Gerenciamento de instalações - Uso da indústria 4.0 Tecnologias

• Sistemas de monitoramento remoto
• Utilizando e minerando “Big Data” para melhorar o desempenho da FM
• Use of Predictive Analytics

Facilities Management Process – Contractor Management

• Developing and enhancing the “Snagging” Process
• Managing of Contractors and sub-contractors
• Gerenciamento de manutenção

Gerenciamento de riscos de instalações

• Entendendo e gerenciando risco do ciclo de vida
• Gerenciamento de contratos principais de instalações
• Managing retention Contractors and Sub-Contractors

Facilities Management Strategy

• Facilities Management Strategy and Execution
• Effective People Management
• Estabelecendo fatores críticos de sucesso

Gerenciamento de instalações - Planejamento de espaço eficaz

• Avaliando requisitos de espaço atuais e futuros
• Desenvolvendo a estratégia de planejamento espacial
• Communicating the plan to the workforce

Course Review

• Summary and recap of key learning objectives
• Action Planning

Este curso é adequado para:

• Gerentes de instalações
• Gerenciadores de imóveis
• Auditoria interna / governança / Oficiais de conformidade. Função FM. contratualmente.

Upon completion of this course, you will:

• Understand the role and contribution of the FM Function.
• Be able to define and manage key Facilities Management Portfolios and Asset types.
• Ensure compliance both in terms of Quality and adherence to legal standards.
• Create, develop and implement Facilities Management Strategy.
• Effectively manage Main and Sub-Contractors – including snagging and retentions management, both operationally and contractually.
• Gerenciamento e dinâmica eficazes de pessoas. 2025
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.