HR Practice and Management Skills Essentials (Online)

HR Practice Excellence is an immersive journey exploring the employee development and learning experience. As a professional manager, team leader or in HR, you will uncover the real learning needs of your team and the impact of the way we can approach learning organizationally as well as a team. You will take away a comprehensive action plan you can use the very next day at work.

This management essentials course will help grow your managerial aptitude and skills through an interactive approach. By attending this course, you’ll learn to identify problems and classify them in priority areas by creating solutions. Then though comparative analysis you will support and construct management processes that will drive productivity and deliver results.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Employee Relations

• The Psychological Contract of Employment
• Employee Voice and Engagement
• Motivation

Learning & Development

• The Learning Cycle
• Níveis de análise de aprendizado e necessidades
• Implementando atividades de aprendizado e desenvolvimento

Sistemas de informação de HR

• A gama de opções tecnológicas
• Liderança digital
• Transformação digital || Funções.

Motivation and its Impact on Teams

• Leadership and Motivation.
• Team Roles.
• Ferramentas e técnicas de construção de equipes.

Defining the Modern Manager

• Who is the Modern Manager
• Codes of Professionalism
• Applied Management Theory
• Campeamento de políticas e procedimentos

Delegação eficaz

• Configurando tarefas de precisão
• Indicadores de desempenho -chave e SLA's
• Delivering Clear Guidance and Instruction

Communication and Interpersonal Skills Masterclass

• Mastering Body Language
• Tonality and Communication Content
• Semiótica e semântica

Entregando feedback de capacitação

• Como dar feedback
• Mapeamento de feedback para a carreira
• Resistance Handling During Feedback

Course Review

• Summary and recap of key learning objectives
• Action Planning

Este curso é adequado para:

• Oficiais e gerentes de RH que são recentemente nomeados para o papel e que não têm experiência geralista. Políticas, procedimentos e práticas.
• HR assistants, administrators and PAs who support more senior HR staff.
• Employees working for new but rapidly expanding organizations who acquire responsibility for establishing and formalizing HR policies, procedures and practices.
• pessoal que trabalha em áreas relacionadas à RH. Responsabilidade pelo 'elemento das pessoas' dentro deles. Emprego.
• Staff who work in specialist areas of HR practice, such as training, employee relations or job evaluation, who wish to progress into or have more knowledge of generalist roles.
• Line managers or supervisors who have responsibility for HR activities.
• Owners or managers of small businesses who have overall responsibility for the ‘people element’ within them.
• High Performance Employees moving into Management.
• Senior and Mid-level Managers.
• Operations Managers
• Heads of Departments

Upon completion of this course, you will be able to understand:

• The Psychological Contract of Employment.
• Como as pessoas aprendem e o que isso significa para nós como líderes. Liderança.
• How to implement Learning & Development activities in a motivational way.
• The impact of digital technology coming down the track.
• Leadership principles and how to apply them.
• Leadership styles and the psychological basis that underpins great leadership.
• abordagens de tomada de decisão de alto nível para fornecer estratégias de liderança robustas. 2025
• How to implement an Action Plan at your workplace using the knowledge and skills acquired through the course.