Advanced Strategic Development for Executive Personal Assistants (Online)

An effective Executive Secretary or PA will have a set of tools at their disposal to efficiently execute this role. This Personal Assistants training course is designed to develop your management knowledge and skills to improve your performance in your job.

The value of a good executive secretary or PA is difficult to quantify, many executives see this person as their right hand. This course is designed to give the modern PA the tools required to excel when working with executives.

This Personal Assistants training course is designed to give you a mix of tools and knowledge to be a top performer when working amongst C-Suite Executives.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Time Management and Productivity Techniques

• The importance of time management
• The priority matrix
• Time management – personal vs. professional
• Time management toolkit

Organização de reuniões e eventos

• Planejando, executando e monitorando eventos
• Gerenciando o orçamento de eventos
• Habilidades de gerenciamento de fornecedores
• Effective meeting planning and delivery

Office IT and Records Management

• What is Records Management?
• Records lifecycle
• Electronic vs paper records management systems
• Sistemas de produtividade de escritório

itens essenciais para atingir minutos

• O papel do ator minuto
• Preparação minuciosa de pré-reunião
• As habilidades de obtenção de minutos eficazes || .. 256
• Post meeting activities

Excelência nas habilidades de apresentação

• Comunicações verbais
• Prepare -se para a apresentação
• Use AIDS visual
• Conectando -se com o público
• = Lidando com medo || 273

Written Communication

• Report writing
• Business letters, emails and memos
• Ajuda e modelos de escrita
• Escrevendo conteúdo on -line, incluindo mídia social

Dando e recebendo feedback construtivo

• Qual é o feedback e não é eficazes | Comunicação
• Outcomes of effective feedback
• Language for good feedback
• Feedback guidelines

Effective Video Communication

• Compreendendo tecnologias de vídeo
• Luzes, som e câmera
• Ambiente e fundo
• Criando uma aparência profissional

Introdução ao pensamento estratégico

• Qual é o pensamento estratégico? tomada de decisão
• The importance of strategy to an organization
• Linking Strategic planning and decision-making
• diferentes tipos e características da estratégia

Introdução à liderança

• Liderança vs gestão
• Estilos de liderança clássicos e estratégias de liderança
• Authentic leadership
• Values and ethical leadership

Introduction to Emotional Intelligence

• What is Emotional Intelligence (EI)?
• The nature of intelligence
• Approach to EI
• EI’s “dark side”

Improve your Performance through Self-Awareness

• The importance of self awareness
•  Self awareness and performance
• Personality types – who am I?

Revisão do curso

• Resumo e recapitulação dos principais objetivos de aprendizado
• Planejamento de ação

This Personal Assistants training course is suitable for:

• Executive Secretaries
• Senior Secretaries
• Executive Assistants
• Personal Assistants
• Administradores seniores
• Administradores, secretários e assistentes que desejam levar sua carreira para o próximo nível. Eventos.

Upon completion of this course, you will be able to:

• Develop the most efficient skills and techniques in time management.
• Appreciate the key elements for organizing meetings and events.
• Entenda o papel da boa gestão de registros nas organizações. Potencial e habilidades inatas de liderança e habilidades.
• Develop your presentation skill to improve your performance.
• Understand the key elements for producing excellent written communications.
• Appreciate the importance of being able to give inspiring feedback.
• Understand to importance of strategic thinking in executive decision-making.
• Develop your innate leadership potential and skills.
• Aprecie o papel da inteligência emocional no gerenciamento das pessoas com mais eficiência. 2025
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.