HR Practice and Management Skills Excellence (Online)

HR Practice Excellence is an immersive journey exploring the employee development and learning experience. As a professional manager, team leader or in HR, you will uncover the real learning needs of your team and the impact of the way we can approach learning organizationally as well as a team. You will take away a comprehensive action plan you can use the very next day at work.

This management essentials course will help grow your managerial aptitude and skills through an interactive approach. By attending this course, you’ll learn to identify problems and classify them in priority areas by creating solutions. Then though comparative analysis you will support and construct management processes that will drive productivity and deliver results.

Excel your management skills by improving your competency and effectiveness and motivating your team to succeed and deliver. Develop your interpersonal communication skills and encourage intra-personal self awareness in yourself and others. Learn to supportively influence while managing tasks and issues. Build and strengthen well performing and committed teams.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Employee Relations

• The Psychological Contract of Employment
• Employee Voice and Engagement
• Motivation

Learning & Development

• The Learning Cycle
• Níveis de análise de aprendizado e necessidades
• Implementando atividades de aprendizado e desenvolvimento

Sistemas de informação de HR

• A gama de opções tecnológicas
• Liderança digital
• Transformação digital

Motivação e seu impacto nas equipes

• Liderança e Motivação
• Team Roles
• Team-building tools and techniques

Defining the Modern Manager

• Who is the Modern Manager
• Códigos de profissionalismo
• Teoria do gerenciamento aplicado
• Campeamento de políticas e procedimentos

Delegação eficaz

• Setting Precision Tasks
• Key Performance Indicators and SLA’s
• Delivering Clear Guidance and Instruction

Communication and Interpersonal Skills Masterclass

• Dominando a linguagem corporal
• Conteúdo da tonalidade e comunicação
• Semiótica e semântica

Entregando feedback de empoderamento

• How to Give Feedback
• Mapping Feedback to Career Path
• Resistance Handling During Feedback

Creative Problem-Solving Skills

• Criatividade vs inovação
• Problemas para soluções
• Mitos da criatividade
• Habilidades de pensamento lateral

COORDINAÇÃO EQUIPES EFEITO || .. 308

• Resource Planning Skills
• Team Formations Models
• Troubleshoot Team Issues
• Team construção e criação de confiança

Gerenciamento de conflitos

• Manipulação de conflitos internos/externos
• RAGE, Resistência e Razão
• Arbitration and Mediation Skills
• The 5-stages of Conflict

Managing Remote Teams

• Tips in Managing Remote Teams
• Melhor prática na tecnologia de reuniões de conferência
• Visibilidade e confiança de equipes remotas

Revisão do curso

• Resumo e recap os principais objetivos de aprendizado
• Ação Planejamento || Oficiais e gerentes que são nomeados recém-nomeados e que não têm experiência geralista anterior. Áreas. Gerenciamento.

This course is suitable for:

• HR officers and managers who are newly appointed to the role and who lack previous generalist experience.
• HR assistants, administrators and PAs who support more senior HR staff.
• Employees working for new but rapidly expanding organizations who acquire responsibility for establishing and formalizing HR policies, procedures and practices.
• Staff who work in HR-related areas.
• Staff who work in specialist areas of HR practice, such as training, employee relations or job evaluation, who wish to progress into or have more knowledge of generalist roles.
• Line managers or supervisors who have responsibility for HR activities.
• Owners or managers of small businesses who have overall responsibility for the ‘people element’ within them.
• High Performance Employees moving into Management.
• Gerentes de nível sênior e médio. Líderes.
• Operations Managers
• Heads of Departments

Upon completion of this course, you will be able to understand:

• The Psychological Contract of Employment.
• How people learn and what this means for us as leaders.
• Como implementar atividades de aprendizado e desenvolvimento de maneira motivacional. Relações no local de trabalho e foco no trabalho. Curso. Reserve agora para evitar perder! Workshop Essentials
• The impact of digital technology coming down the track.
• Troubleshooting recurring problems in order to achieve the full potential of departments.
• How to align teams with proportionate attention on talent and skill development.
• How to resolve conflicts in order to improve workplace relations and job focus.
• How to implement motivational strategies to improve attitudes to work and performance.
• The importance of rational and emotive aspects in work performances and duties.
• The art of presentation and articulate meeting handling.
• How to implement an Action Plan at your workplace using the knowledge and skills acquired through the course.