Course Overview
By attending this training workshop you will get a broad overview of the key elements of quality management. Effective quality management programmes in organizations start with its leadership. This training workshop explains the importance of the leaders role in quality management and will help to develop the skills needed to deliver an effective quality management programme.
You will also be able to identify the extent of the quality management development in your organization and set a target for where you will ultimately want your organization to be.
Agenda
Understanding Quality
- Management and quality
- The price of quality
- Pessoas, processos e sistemas
- A filosofia total da gestão da qualidade
Liderança da gestão da qualidade
- Liderança da base do TQM
- quality Leadership roles and responsibilities
- quality Management vs quality Leadership
- Operational Leadership vs strategic Leadership
O modelo de seis níveis de Adoção TQM
- Nível 1-Uncomited
- Nível 2-Drifters
- Level 3 – Tool-pushers
- Level 4 – Improvers
- Level 5 – Award-winners
- Level 6 – World-class
Target Audience
Este workshop de treinamento é adequado para:
- Diretores de operações
- Cabeça Gerenciamento de Manutenção e Operações. Vontade:
- Senior executives, managers, advisors and officers who wish to develop a thorough knowledge of quality management.
Learning Outcomes
By attending this training workshop, you will:
- Desenvolva uma apreciação abrangente do papel da qualidade em organizações bem-sucedidas.
- Understand the importance of leadership in achieving world-class quality standards.
- Avalie os diferentes níveis de qualidade em sua organização. Reserve agora para evitar perder! Adoção
- Appreciate the skills need to manage environmental.
Course Dates
Spaces limited to NINE (9) delegates per course. Book Now to avoid missing out!
Similar Courses
Quality Management Essentials
Duration: 5 days
Understanding Quality
Duration: 1 day
Quality Management Leadership
Duration: 1 day
The Six-level Model of TQM Adoption
Duração: 1 dia
itens essenciais avançados da gestão da qualidade
Duração: 2 semanas
Gerenciamento de qualidade estratégica avançada
Duração: 3 semanas || Número