Advanced Facilities Management

This course is designed to provide delegates with an in depth understanding of the critical elements within successful Facilities Management (FM) From understanding the requirement to ensure the FM strategy is aligned with overall organizational strategy, through to defining and managing a range of FM portfolios and asset types, and concluding with ensuring quality and legal compliance within the FM function to support overall organizational compliance and governance.

This course provides delegates with the key elements to deliver Facilities Management Excellence, from Developing and executing the Facilities Management strategy, through to the effective management of main Contractors and Sub Os contratados, além do processo de controle e retenção associado, além de crucialmente o aspecto humano do gerenciamento de instalações para garantir uma equipe de instalações produtivas e motivadas. O suporte pós-curso também está disponível em relação à implementação do seu plano de ação, até seis (6) meses após a conclusão do curso. Portfólios

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Role and Contribution of Facilities Management to the Organization

• Developing Effective Facilities Management Strategies
• Aligning Facilities Management Strategy to Organizational Competitive Strategy

Facilities Management Portfolios

• Definindo o portfólio de gerenciamento de instalações
• Estabelecendo níveis efetivos de atendimento ao cliente
• Estabelecendo os principais indicadores de desempenho

Gerenciamento de instalações - conformidade e governança

• = Garantir a conformidade da qualidade
• Garantir a conformidade legal
• Monitoramento, gerenciamento e relatórios do desempenho do gerenciamento do gerenciamento

Gerenciamento de instalações - uso da indústria 4.0 Tecnologias

• Sistemas de monitoramento remoto | Gerenciamento
• Utilizing and mining “Big Data” to improve FM performance
• Use of Predictive Analytics

Facilities Management Process – Contractor Management

• Desenvolvendo e aprimorando o processo de “snagging”
• Gerenciamento de contratados e subcontratados
• Gerenciamento de manutenção

Facilities Risk Management

• Understanding and Managing Lifecycle risk
• Managing key Facilities Contracts
• Managing retention Contractors and Sub-Contractors

Estratégia de gerenciamento de instalações

• Estratégia e execução de gerenciamento de instalações
• Gerenciamento eficaz de pessoas
• Estabelecendo fatores críticos de sucesso

Facilities Management – Effective Space Planning

• Assessing current and future space requirements
• Developing the Space Planning Strategy
• Communicating the plan to the workforce

Revisão do curso

• Resumo e recapitulação dos principais objetivos de aprendizagem
• Planejamento de ação

ISTO CURSO É APERIDADE PARA:

• MANGERANTES DE FACILIDADES || MANGERES /
• Estate Managers
• Internal Audit / Governance / Compliance officers.

Upon completion of this course, you will:

• Understand the role and contribution of the FM Function.
• Be able to define and manage key Facilities Management Portfolios and Asset types.
• Ensure compliance both in terms of Quality and adherence to legal standards.
• Create, develop and implement Facilities Management Strategy.
• Effectively manage Main and Sub-Contractors – including snagging and retentions management, both operationally and contractually.
• Effective people management and dynamics.
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.