Advanced Operations Strategy and Quality Management Essentials

This course leads delegates through the key elements of Operations Strategy, from effective strategy creation, alignment, through to objective resource planning and establishing key strategic deliverables.

It also covers the key elements of excellence within Operations Strategy; understanding and aligning Operations Strategy with the wider external operating environment, Effective communication and engagement with stakeholders and the effective management of time horizons within strategy creation and roll out.

You will also develop your core knowledge and skills in quality management. The course will help you understand the tools and techniques for an effective quality management programme.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Role and Contribution of Operations Strategy to the Organization

• Aligning Operations Strategy with overall Organizational Strategy & Goals
• Key Planning Techniques within Operations Strategy

Developing Operations Strategy

• Avaliando entregas de estratégia de operações
• Gerenciamento efetivo da mudança dentro da estratégia de operações
• Entendendo as principais dependências dentro da estratégia de operações

Gerenciamento de recursos de operações

• Understanding the key dynamics of Internal Resources
• Effective Risk Management
• Building resilience within Operations Strategy

Demand Forecasting Techniques

• Criando previsões de demanda eficazes
• Gerenciando alterações no volume e variação
• Utilizing the demand plan within the organization

Managing the Operational Environment

• Understanding the organizational Operating Environment
• Operations Strategy Creation Toolkit
• Setting effective Operations Strategy KPI’s

Operations Strategy – Managing Time Horizons

• Determining the optimal Strategy timescale
• Planejamento de recuperação de desastres
• Desenvolvendo a estrutura de contingência dos negócios

Estratégia de operações - Comunicação e transferência

• Criando o caso de negócios para executivos idosos
• Effective communication and engagement with stakeholders
• Effective handover to Operations Management teams

Operations Strategy – Use of Industry 4.0 Technologies

• Sistemas cibernéticos humanos
• A Internet industrial das coisas (iiot)
• Analytics preditivos

Compreendendo a qualidade

• Gestão e qualidade || 294
• The price of quality
• People, processes and systems
• The Total Quality Management philosophy

Liderança da gestão da qualidade

• Liderança A base do TQM
• Papúnos e responsabilidades de liderança de qualidade
• Gerenciamento de qualidade vs liderança de qualidade | Uncomitido
• Operational Leadership vs strategic Leadership

The Six-level Model of TQM Adoption

• Level 1 – Uncommitted
• Nível 2-Drifters
• Nível 3-Pushers de ferramentas
• Nível 4-Impateros
• Nível 5-premiação MANOGERMAIS
• Level 6 – World-class

Corporate Environmental Quality Management

• Environmental protection
• Environmental management systems
• Melhoria contínua da qualidade ambiental
• Avaliação de gerenciamento ambiental

Revisão do curso

• Resumo e recapitulação dos principais objetivos de aprendizagem
• Action Planning

This course is suitable for:

• Heads of Operations
• Operations Directors and Managers
• Gerentes de projeto
• executivos seniores com responsabilidade pela estratégia
• Chefes de manutenção
• Senior executives, managers, advisors and officers who wish to develop a thorough knowledge of quality management.

Upon completion of this course, you will:

• Desenvolva uma compreensão aprofundada da criação da estratégia de operações-chave. Engajamento com as partes interessadas internas. Para gerenciar o meio ambiente. delegados por curso. Reserve agora para evitar perder! Oficina de Excelência em Estratégia
• Understand how to effectively manage resources to optimize both resources and strategy outcomes.
• Manage a range of changes effectively.
• Develop an in-depth understanding of the impacts of the external operating environment upon Operations strategy creation and implementation.
• Ensure effective engagement with internal stakeholders.
• Effectively handover Operations strategy to the Operations Management team.
• Develop a comprehensive appreciation of the role of quality in successful organizations.
• Understand the importance of leadership in achieving world-class quality standards.
• Evaluate the different levels of quality in your organization.
• Appreciate the skills need to manage environmental.
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.