Advanced Management Skills Excellence and Performance Management

Excel your management skills by improving your competency and effectiveness and motivating your team to succeed and deliver. Develop your interpersonal communication skills and encourage intra-personal self awareness in yourself and others. Learn to supportively influence while managing tasks and issues. Build and strengthen well performing and committed teams.

Take your managerial skills to a higher level. Learn the art of upwardly influencing and making recommendations to impact the organization. You will learn advanced management processes to get the best out of your team. Through role plays, discussions and presentations, you will practise a range of management techniques.

The ability to consistently understand and interpret performance metrics into insight is fundamental to fast-moving modern business. Moreover, managing performance diagnostics by undertaking the appropriate range of interventions are critical. By attending this course, you will learn the complete performance management process and tailor it to your organization’s needs.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Creative Problem-Solving Skills

• Creativity vs Innovation
• Problems to Solutions
• Myths of Creativity
• Lateral Thinking Skills

Coordenando equipes eficazes

• Habilidades de planejamento de recursos
• Modelos de formação de equipe
• Solucionar problemas de equipe
• Team construção e criação de confiança

Gerenciamento de conflitos

• Lidando com conflitos internos/externos
• RAGE, Resistência e Razão
• TEMPORTS e REMATAÇÃO e REMATATIONATRATIONS e REMATIONS REMATING
• The 5-stages of Conflict

Managing Remote Teams

• Tips in Managing Remote Teams
• Melhor prática na tecnologia de reuniões de conferência
• Visibilidade e confiança de equipes remotas

Inteligência emocional

• Teoria da evolução e inteligência emocional
• Emotional Guidance Scale
• Logic vs Emotional Drivers
• The Science Behind Behaviour

Inspiring and Motivating Others

• Teorias motivacionais
• GANHANDO PESSOAS OUTRAS
• Fazendo a equipe ter sucesso
• O gerente relacionável

Presentation and Facilitation Skills

• Structuring Content and Structure
• Presenting Skills Techniques
• Dealing with Nerves
• Audience Handling Approaches and Storytelling

Gerenciando entregas e resultados

• Alinhando objetivos com metas operacionais
• Smart, magro e planejamento Modelos
• Performunos de solução de problemas | Auditor

Goal Setting and Personal Effectiveness

• SMART Objectives and Applied SWOT Model
• Self Assessment Audit
• Definindo metas agradáveis ​​
• atingindo metas mensuráveis ​​

Conduzindo uma avaliação de desempenho

• Objetivos inteligentes e Modelo SWOT aplicado
• Self Assessment Audit
• Setting Agreeable Goals
• Achieving Measurable Targets

Coaching and Mentoring

• A história da orientação
• Habilidades de treinamento
• O espectro de treinamento
• Refinando talento dentro da organização

Performance Improvement Plans

• Personal Development Plans (PDP’s)
• Pathway to Recovery
• Raising Performance Standards

Revisão do curso

• Resumo e recapitulação dos principais objetivos de aprendizado
• Planejamento de ação

This course is suitable for:

• High Performance Employees moving into Management.
• Senior and Mid-level Managers.
• Line Managers
• Gerentes de operações
• Chefes dos departamentos
• Analistas de negócios

Após a conclusão deste curso. com atenção proporcional no desenvolvimento de talentos e habilidades.

• Troubleshoot recurring problems in order to achieve the full potential of departments.
• Align teams with proportionate attention on talent and skill development.
• Resolva conflitos para melhorar as relações no local de trabalho e o foco no trabalho. Manuseio. Curso.
• Implement motivational strategies to improve attitudes to work and performance.
• Place the importance of rational and emotive aspects in work performances and duties.
• Perfect the art of presentation and articulate meeting handling.
• Master the procedural aspect of goals-setting for employees for personal development and organizational goals.
• Design and lead the process for coaching and mentoring within the organization.
• Deliver KPI-led programmes and incentivise stakeholders to reach and surpass organizational goals.
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.