Public Sector – Stakeholder Engagement

By attending this training workshop, you will appreciate the role that stakeholders play in defining public service value for money.

• Identifying and managing key stakeholders
• How stakeholders define service delivery ‘value for money’
• The ‘tools’ of stakeholder management
• The role of service manager in stakeholder management

This training workshop is suitable for Public sector managers who are, or who aim to be, leading public services end-to-end i.e. the whole service rather than specific elements.

Upon completion of this training workshop, you will be able to:

• Understand that the service managers role includes looking outwards as well as into service delivery
• Understand that value for money in public service delivery is defined by its stakeholders
• Familiaridade com as 'ferramentas' do gerenciamento de partes interessadas. Reserve agora para evitar perder! -Gerenciamento de pessoas