Course Overview
HR Practice Excellence is an immersive journey exploring the employee development and learning experience. As a professional manager, team leader or in HR, you will uncover the real learning needs of your team and the impact of the way we can approach learning organizationally as well as a team. You will take away a comprehensive action plan you can use the very next day at work.
This management essentials course will help grow your managerial aptitude and skills through an interactive approach. By attending this course, you’ll learn to identify problems and classify them in priority areas by creating solutions. Then though comparative analysis you will support and construct management processes that will drive productivity and deliver results.
Excel your management skills by improving your competency and effectiveness and motivating your team to succeed and deliver. Develop your interpersonal communication skills and encourage intra-personal self awareness in yourself and others. Learn to supportively influence while managing tasks and issues. Build and strengthen well performing and committed teams.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Agenda
Employee Relations
- The Psychological Contract of Employment
- Employee Voice and Engagement
- Motivation
Learning & Development
- The Learning Cycle
- Níveis de análise de aprendizado e necessidades
- Implementando atividades de aprendizado e desenvolvimento
Sistemas de informação de RH
- A gama de opções tecnológicas
- Liderança digital
- Transformação digital
Motivation and its Impact on Teams
- Leadership and Motivation
- Team Roles
- Team-building tools and techniques
Defining the Modern Manager
- Quem é o gerente moderno
- Códigos de profissionalismo
- Teoria do gerenciamento aplicado
- Championing Policies and Procedures
Effective Delegation
- Setting Precision Tasks
- Key Performance Indicators and SLA’s
- fornecendo orientação e instrução claras
Comunicação e habilidades interpessoais Masterclass
- Dominando a linguagem corporal
- Tonalidade e Comunicação Conteúdo da emenda! Caminho
- Semiotics and Semantics
Delivering Empowering Feedback
- How to Give Feedback
- Mapping Feedback to Career Path
- Manuseio de resistência durante o feedback
Habilidades criativas de solução de problemas
- Criatividade vs inovação
- Problemas para soluções
- Myths of Creativity || .. 306
- Lateral Thinking Skills
Coordinating Effective Teams
- Resource Planning Skills
- Modelos de formações da equipe
- Solução de problemas de problemas da equipe
- Team construção e criação de confiança
Conflict Management
- Handling Internal/External Conflicts
- Rage, Resistance and Reason
- Arbitration and Mediation Skills
- The 5-stages of Conflict
Gerenciando equipes remotas
- Dicas no gerenciamento de equipes remotas
- Melhor prática na tecnologia da reunião de conferências
- visibilidade e confiança de equipes remotas
Revisão do curso || Audiência
- Summary and recap of key learning objectives
- Action Planning
Target Audience
Este curso é adequado para:
- Oficiais e gerentes de RH que são nomeados recém -nomeados para o papel e que não possuem experiência generalista anterior. Práticas.
- HR assistants, administrators and PAs who support more senior HR staff.
- Employees working for new but rapidly expanding organizations who acquire responsibility for establishing and formalizing HR policies, procedures and practices.
- pessoal que trabalha em áreas relacionadas à RH. Dentro deles. Emprego.
- Staff who work in specialist areas of HR practice, such as training, employee relations or job evaluation, who wish to progress into or have more knowledge of generalist roles.
- Line managers or supervisors who have responsibility for HR activities.
- Owners or managers of small businesses who have overall responsibility for the ‘people element’ within them.
- High Performance Employees moving into Management.
- Senior and Mid-level Managers.
- Operations Managers
- Heads of Departments
Learning Outcomes
Upon completion of this course, you will be able to understand:
- The Psychological Contract of Employment.
- Como as pessoas aprendem e o que isso significa para nós como líderes. Desenvolvimento de Habilidades.
- How to implement Learning & Development activities in a motivational way.
- The impact of digital technology coming down the track.
- Troubleshooting recurring problems in order to achieve the full potential of departments.
- How to align teams with proportionate attention on talent and skill development.
- Como resolver conflitos para melhorar as relações no local de trabalho e o foco no trabalho. Plano de ação em seu local de trabalho usando o conhecimento e as habilidades adquiridas durante o curso. Reserve agora para evitar perder! Habilidades Essentials Workshop
- How to implement motivational strategies to improve attitudes to work and performance.
- The importance of rational and emotive aspects in work performances and duties.
- The art of presentation and articulate meeting handling.
- How to implement an Action Plan at your workplace using the knowledge and skills acquired through the course.
Course Dates
Spaces limited to NINE (9) delegates per course. Book Now to avoid missing out!
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