Senior Management Skills and Performance Management (Online)

Take your managerial skills to a higher level. Learn the art of upwardly influencing and making recommendations to impact the organization. You will learn advanced management processes to get the best out of your team. Through role plays, discussions and presentations, you will practise a range of management techniques.

The ability to consistently understand and interpret performance metrics into insight is fundamental to fast-moving modern business. Moreover, managing performance diagnostics by undertaking the appropriate range of interventions are critical. By attending this course, you will learn the complete performance management process and tailor it to your organization’s needs.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Emotional Intelligence

• Evolution Theory and Emotional Intelligence
• Emotional Guidance Scale
• Logic vs Emotional Drivers
• The Science Behind Behaviour

Inspiring and Motivating Others

• Teorias motivacionais
• Vencendo as pessoas sobre
• Fazendo a equipe ter sucesso
• O gerenciador relacionável

Apresentação e habilidades de facilitação || Abordagens de manuseio e narrativa

• Structuring Content and Structure
• Presenting Skills Techniques
• Dealing with Nerves
• Audience Handling Approaches and Storytelling

Gerenciando entregas e resultados

• Alinhando objetivos com metas operacionais
• Modelos de Smart, Lean e Planejamento
• Solucionando problemas de desempenho

Configuração de metas e eficácia pessoal

• Objetivos inteligentes e modelo SWOT aplicado
• Auditoria de auto -avaliação
• SMMATENCIDADE MECTOS APENSATIVOS APORTANTES APORTUNDADES APRESENTANTES APREATIVAS APREATIVAS APREATIVAS | Model
• Achieving Measurable Targets

Conducting a Performance Appraisal

• SMART Objectives and Applied SWOT Model
• Auditoria de auto -avaliação
• Configurando metas agradáveis ​​
• atingindo metas mensuráveis ​​

Coaching and Mentoring

• The Historing of Mentoring
• Skills || Organização
• The Coaching Spectrum
• Refining Talent Within the Organization

Planos de melhoria de desempenho

• Planos de desenvolvimento pessoal (PDPs)
• Caminho para a recuperação
• Aumentando padrões de desempenho

revisão do curso || 308

• Summary and recap of key learning objectives
• Action Planning

This course is suitable for:

• funcionários de alto desempenho que se mudam para o gerenciamento. Para:
• Senior and Mid-level Managers.
• Line Managers
• Operations Managers
• Heads of Departments
• Business Analysts

Upon completion of this course, you will be able to:

• Implemente estratégias motivacionais para melhorar as atitudes em relação ao trabalho e desempenho. e liderar o processo de treinamento e orientação dentro da organização. 2025
• Place the importance of rational and emotive aspects in work performances and duties.
• Perfect the art of presentation and articulate meeting handling.
• Master the procedural aspect of goals-setting for employees for personal development and organizational goals.
• Design and lead the process for coaching and mentoring within the organization.
• Deliver KPI-led programmes and incentivise stakeholders to reach and surpass organizational goals.
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.