Public Sector – Stakeholder Engagement (Online)

Modo de entrega: Curso online

Código do curso: PS103BCO

DURAÇÃO: || 167 1 day

Fee: £600.00 + VAT

6 CPD hours

Reserve seu local agora! Jogue na definição de valor do serviço público para dinheiro. O workshop de treinamento é adequado para gerentes do setor público que são, ou que pretendem ser, liderando serviços públicos de ponta a ponta, ou seja, todo o serviço em vez de elementos específicos. é definido por seus stakeholders

Course Overview

By attending this training workshop, you will appreciate the role that stakeholders play in defining public service value for money.

Agenda

Identifying and managing key stakeholders
How stakeholders define service delivery ‘value for money’
The ‘tools’ of stakeholder management
The role of service manager in stakeholder management

Target Audience

This training workshop is suitable for Public sector managers who are, or who aim to be, leading public services end-to-end i.e. the whole service rather than specific elements.

Learning Outcomes

Upon completion of this training workshop, you will be able to:

Understand that the service managers role includes looking outwards as well as into service delivery
Understand that value for money in public service delivery is defined by its stakeholders
Familiaridade com as 'ferramentas' do gerenciamento de partes interessadas. Reserve agora para evitar perder! Dia